Please ensure Javascript is enabled for purposes of website accessibility Frequently asked questions
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Frequently asked questions

  • Is a signature and stamp sample sheet required from a Client who has opened an account through DIS?

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  • Should legal entities apply to the Tax Service for a duplicate certificate?

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  • In which branch or department of the Bank can a Client who applies through DIS be served?

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  • Is there an additional service fee when purchasing a banking product through DIS?

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  • How is the integrity and security of e-contracts, including other documents, protected?

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  • Do electronic contracts and other documents confirming the purchase of a banking product have legal force?

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  • What documents are required to obtain a banking product through DIS?

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  • What banking products are currently offered at DIS?

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  • What technical capabilities are important in the devices (notebook, tablet, phone) used by the Customer to obtain the banking product?

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  • Which structure of the Bank accepts applications received through DIS?

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