ABOUT THE BANK

Frequently asked questions

  • Is a signature and stamp sample sheet required from a Client who has opened an account through DIS?

    #Other

  • Should legal entities apply to the Tax Service for a duplicate certificate?

    #Other

  • In which branch or department of the Bank can a Client who applies through DIS be served?

    #Other

  • Is there an additional service fee when purchasing a banking product through DIS?

    #Other

  • How is the integrity and security of e-contracts, including other documents, protected?

    #Other

  • Do electronic contracts and other documents confirming the purchase of a banking product have legal force?

    #Other

  • What documents are required to obtain a banking product through DIS?

    #Other

  • What banking products are currently offered at DIS?

    #Other

  • What technical capabilities are important in the devices (notebook, tablet, phone) used by the Customer to obtain the banking product?

    #Other

  • Which structure of the Bank accepts applications received through DIS?

    #Other

  • Does DIS work in 24/7/365 mode?

    #Other

  • Is additional Client identification performed to protect against fraud and fraud?

    #Other

  • What is ASAN login?

    #Other

  • What is a BankID cabinet?

    #Other

  • How to start to get a banking product through DIS?

    #Other

  • What are the main features of DIS that are superior to traditional banking?

    #Other

  • Which institution is the owner of DIS?

    #Other

  • What is a Digital Identification System (DIS)?

    #Other

  • If both Clients (issuers / beneficiaries) wishing to settle in the CCI have an Alia, should they include their bank details (bank code, name, TIN, correspondent account, BIC code) in the operating system?

    #Money transfers

  • What are the main features of AOS from AZIPS and SPSCS?

    #Money transfers

  • What is the limit set for a single payment transaction?

    #Money transfers

  • In what currency is it possible to conduct operations in AOS?

    #Money transfers

  • At what time interval does the ACS operate?

    #Money transfers

  • Is additional Client identification performed to protect against fraud?

    #Money transfers

  • What should the customer do to get Alias?

    #Money transfers

  • How many Alias can be connected to IBAN?

    #Money transfers

  • Are only Alias used in calculations over AOS?

    #Money transfers

  • What is the purpose of applying Alias?

    #Money transfers

  • Is it possible to create Alias without IBAN?

    #Money transfers

  • What is Alias?

    #Money transfers

  • What is IBAN?

    #Money transfers

  • Which institution is the owner of INP

    #Money transfers

  • What is the Instant Payment System (INP)?

    #Money transfers

  • How do I order a loan online?

    #Loans

  • How do I order a plastic card online?

    #Cards

  • What are the conditions for SMB loan?

    #Loans

  • What documents are required for a SMB loan?

    #Loans

  • What are the conditions of agrarian loans?

    #Loans

  • What documents are required for agrarian loans?

    #Loans

  • What are the conditions for microcredit?

    #Loans

  • What documents are required for a micro loan?

    #Loans

  • What are the terms of a professional loan?

    #Loans

  • What documents are required for a professional loan?

    #Loans

  • How can I repay the loan?

    #Loans

  • What are the conditions of consumer loans?

    #Loans

  • How can I get a loan based on my salary?

    #Loans

  • What types of deposits are available?

    #Deposits

  • What documents are required to open a deposit account?

    #Deposits

  • What is the interest rate on the deposit?

    #Deposits

  • What types are fast money transfers?

    #Money transfers

  • What documents are required to open a legal entity account?

    #Other

  • What documents are required to open a current account?

    #Other

  • How can I get the addresses of ATMs

    #Other

  • Business hours of branches?

    #Other

  • What is the annual service fee for plastic cards?

    #Cards

  • What types of plastic cards can I order?

    #Cards

  • How do I get a plastic card?

    #Cards

  • I want to use AFB Bank mobile application. What is required for this?

    #Other

  • How to activate Internet banking service?

    #Other

  • Is it possible to perform card-to-card service abroad?

    #Cards

  • How to get 3D Secure password?

    #Cards

  • What do I need to do to unblock the card?

    #Cards

  • What should I do if the card is lost?

    #Cards